Bound the work
Define the decision, people, evidence and boundaries needed before moving to the next stage.
SERVICE / OFFSHORE SERVICES
Offshore services
Plan interfaces and controls across distributed delivery.
Frame this pathway ↗A FOUR-PART PATH
Design the handoffs
Define the decision, people, evidence and boundaries needed before moving to the next stage.
Make controls observable
Define the decision, people, evidence and boundaries needed before moving to the next stage.
Review capacity and quality
Define the decision, people, evidence and boundaries needed before moving to the next stage.
GOOD FIT WHEN
The organisation needs a shared operating decision, not another disconnected deliverable.
- Dependencies cross teams or systems.
- Ownership is unclear at important handoffs.
- Evidence exists but is not yet decision-ready.
- Adoption and support must be designed with delivery.